Privacy Policy

1. Introduction

Welcome to QuitNic Quit Smoking & Vaping ("QuitNic", "we", "us", or "our").

QuitNic is operated by GH SERVICOS DIGITAIS LTDA.

This Privacy Policy explains how information may be collected, processed, used, stored, and protected when you use the QuitNic mobile application and related services.

Your privacy is important to us. We are committed to handling information responsibly and in accordance with applicable privacy and data protection laws.

2. Information We May Process

Depending on the features you use and the configuration of QuitNic, the application may process information such as:

• Quit progress information: information you voluntarily enter relating to your quit journey, smoking or vaping habits, goals, progress, and milestones.
• Usage information: information regarding how you interact with the application, including features used and app interactions.
• Device and technical information: such as device type, operating system, application version, language, and technical information necessary to operate and maintain the application.
• Diagnostic information: information relating to crashes, application performance, errors, and technical problems.
• Purchase information: limited information relating to subscriptions or in-app purchases where necessary to provide premium functionality.
• Support communications: information you voluntarily provide when contacting our customer support team.

3. Smoking, Vaping and Quit Progress Information

QuitNic may allow you to enter information related to your smoking or vaping habits and your efforts to reduce or stop nicotine use.

This may include information such as quit dates, usage patterns, progress, cravings, goals, milestones, money saved, or other information you choose to provide.

This information is used to provide relevant application functionality and personalize your experience.

4. AI-Powered Features

QuitNic may provide artificial intelligence-powered features designed to offer motivational, educational, or behavioral support during your quit journey.

Information submitted to an AI-powered feature may be processed as necessary to generate the requested response or provide the relevant functionality.

5. How We Use Information

Information may be used for purposes including:

• Providing and operating QuitNic;
• Providing quit tracking and progress features;
• Providing personalized application functionality;
• Providing AI-powered features where available;
• Maintaining subscription and premium feature access;
• Understanding and improving application performance;
• Identifying and resolving technical problems;
• Maintaining application security;
• Preventing fraud, abuse, and unauthorized activity;
• Providing customer support;
• Complying with applicable laws and legal obligations.

6. Health and Wellness Disclaimer

Information and recommendations provided through QuitNic should not be considered medical advice, diagnosis, or treatment.

You should consult an appropriately qualified healthcare professional regarding medical concerns, nicotine dependence, withdrawal symptoms, medication, or treatment decisions.

Never disregard professional medical advice because of information provided by the application.

7. Analytics and Application Performance

We may use analytics and diagnostic technologies to understand how the application performs, identify technical issues, and improve the user experience.

Depending on the technologies used in a particular version of QuitNic, these services may process limited usage, advertising, device, or diagnostic information.

8. Third-Party Services

QuitNic may rely on third-party service providers to support certain functionality.

These services may include providers for:

• Cloud infrastructure;
• Application analytics;
• Crash and performance monitoring;
• AI functionality;
• Subscription management;
• Technical infrastructure;
• Customer support.

Third-party providers may process limited information as necessary to perform services on our behalf and may be subject to their own privacy policies.

9. Payments and Subscriptions

QuitNic may offer subscriptions or other in-app purchases.

Purchases made through Apple's App Store are processed by Apple and are subject to Apple's applicable terms and policies.

GH SERVICOS DIGITAIS LTDA does not directly receive or store your complete credit or debit card details when your transaction is processed by Apple.

We may receive limited transaction or entitlement information necessary to determine whether you have access to paid features.

10. Sharing of Information

We may share limited information with service providers where reasonably necessary to operate, maintain, secure, support, or improve QuitNic.

We may also disclose information when required by applicable law, valid legal process, or an authorized government request.

Information may also be disclosed where reasonably necessary to protect the rights, safety, security, or property of our company, users, or services.

11. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

However, no application, storage system, or method of electronic transmission can be guaranteed to be completely secure.

12. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may vary depending on the type of information, how it is used, and applicable legal, security, or operational requirements.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

• Request access to eligible personal information;
• Request correction of inaccurate information;
• Request deletion of eligible personal information;
• Request information regarding the processing of your data;
• Withdraw consent where processing is based on consent;
• Object to or restrict certain processing where applicable;
• Request data portability where provided by applicable law.

To submit a privacy request, contact: support@ghappsdigital.com .

14. Brazilian Users — LGPD

For users in Brazil, personal data may be processed in accordance with the Lei Geral de Proteção de Dados Pessoais (LGPD — Brazilian Federal Law No. 13,709/2018), where applicable.

Applicable data subject requests under the LGPD may be submitted to: support@ghappsdigital.com .

15. International Data Transfers

Some service providers or infrastructure used by QuitNic may operate outside your country of residence.

Where required by applicable law, reasonable safeguards are used in connection with international transfers of personal information.

16. Children's Privacy

QuitNic is intended for users who meet the applicable minimum age requirements for the application.

We do not knowingly collect personal information from children in violation of applicable law.

If we become aware that information from a child has been collected without legally required authorization, we will take reasonable steps to delete or otherwise appropriately handle that information.

17. Account and Data Deletion

Where applicable, users may request deletion of eligible personal information associated with their use of QuitNic.

To submit a deletion request, contact: support@ghappsdigital.com .

We may need to verify your request before processing it.

Certain information may be retained where necessary for legal, fraud prevention, security, accounting, dispute resolution, or regulatory purposes.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to QuitNic, our practices, technologies, or applicable legal requirements.

When changes are made, the "Last updated" date displayed at the top of this page will be revised.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: